Kathmandu, Nepal – Cimex Inc. Pvt. Ltd., the authorized distributor of BYD Auto Industry Co. Ltd. in Nepal, proudly announces a groundbreaking update in its after-sales services: an Extended Warranty Policy on all BYD Electric Vehicles (EVs) sold across the country. This move sets a new benchmark in EV customer care and support within Nepal’s growing electric mobility market.

Demonstrating unwavering confidence in BYD’s cutting-edge EV technology and a firm commitment to customer satisfaction, Cimex has upgraded warranty coverage across multiple core components:

Battery Warranty

• Extended from 8 years / 160,000 km

• To 10 years / 200,000 km

• Now the longest battery coverage in the EV industry.

⚙️ Motor Warranty

• Extended from 8 years / 150,000 km

• To 10 years / 200,000 km

• Ensuring customers enjoy lasting performance.

Whole Vehicle Warranty

• Extended from 4 years / 100,000 km

• To 5 years / 125,000 km

• Covers essential components like lights, suspension, and monitoring modules.

General Vehicle Parts Warranty

• Previously 6 years / 150,000 km

• Now 5 years / 187,500 km

• Applies to all other parts excluding consumables and specific exclusions (e.g., oils, refrigerants, gifts, charging equipment).

This comprehensive warranty overhaul underlines Cimex’s strong belief in the durability, performance, and reliability of BYD electric vehicles, giving customers greater peace of mind and encouraging confident EV ownership.

Mr. Sahil Shrestha, CEO of Cimex Inc., commented:

“Our extended warranty reflects our unwavering confidence in BYD’s advanced EV technology and our commitment to delivering exceptional service to our customers. At a time when the shift towards electric mobility is accelerating, we believe this initiative will play a pivotal role in building long-term trust and loyalty among our customers.”

With more than 13 state-of-the-art service centers across Nepal and a rapidly expanding sales and charging network, Cimex continues to lead the way in Nepal’s electric vehicle landscape—providing unmatched customer support and future-forward mobility solutions.

For detailed information on the revised warranty policy, customers are encouraged to contact their nearest BYD showroom or authorized service center.